What is TXU Energy phone number?

1 (800) 818-6132
TXU Energy/Customer service

Does TXU offer senior discounts?

Both the TXU Energy AidSM as well as Lite-Up Texas are available to qualifying low-income customers, qualified seniors and disabled customers in the service area. During the summer months of May to August certain qualified customers may be able to receive a discount on their monthly utility bills.

What time does TXU customer service open?

Mon-Fri 7am-7pm
866-898-4968. Customer service – Mon-Fri 7am-7pm or email us. Need service?

Where can I pay my TXU electric bill?

In addition to the new Walmart locations, TXU Energy customers can also pay their bills at several other retail locations including Kroger, Super S, Ace Cash Express, Fiesta, and HEB. To find the closest authorized payment location, visit

How do I contact TXU?

What is the best TXU plan?

The best TXU Energy plan for small homes is the TXU Energy Clear Deal 12 plan. The key feature of this plan is a drastic price increase once a customer uses 1,200 kWh in a billing cycle.

What is TXU Energy Assistance Group?

TXU Energy Aid uses donations from customers, employees and other Texans to help around 20,000 families keep their lights on each year. That comes out to more than $120 million over 35 years in bill-payment assistance. If you or someone you know needs help, you can email us, call 2-1-1 or visit 211texas.org.

What does TXU stand for?

TXU

AcronymDefinition
TXUTexas Utilities (Electric and Gas Company)
TXUTransmitter Unit
TXUToeleveren X Uitbesteden (Dutch: Supply and Outsourcing)

Does TXU have a grace period?

A deferral won’t change your monthly due date and can’t extend beyond the due date of your next invoice. It just extends your disconnect date and you’ll still be assessed applicable late fees. Please call us at 1-800-242-9113 to speak to an agent about a deferral/extension.

Which TXU plan is the best?